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2011 Client Survey Results

93% of our clients are either satisfied or completely satisfied with the overall service they receive from us  
96% of our clients are happy with the level of information they receive from us  
99% of our clients find it easy to access key individuals  
100% of our clients feel staff have a positive approach to solving problems  
98% of our clients feel their concerns and queries are always dealt with quickly  
96% of our clients feel we talk to them on their level rather than using accountancy jargon  
92% of our clients feel our services are good value for money  
100% of our clients would feel confident to recommend us to a friend or colleague